Outreach Dashboard
Smartlead campaign efficacy by segment. Open / reply / bounce per live segment, straight from Smartlead.
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Bounce turns red at ≥5% — the line that means pause and fix deliverability before sending more; Smartlead auto-pauses a campaign there. Use Resume in the Status column to restart a paused segment once the list is clean. A marks last-known numbers (Smartlead not reached on the latest load).
About “Open”: opens are counted by a tracking pixel that many mail clients never load — Apple Mail Privacy Protection, Outlook and corporate image-blocking — or that may be turned off on the campaign for deliverability. A segment can show a reply with 0% open and that’s expected: the reply is the reliable signal that a human read and answered. Who replied is listed below.
Brands from this campaign that moved to Customer in HubSpot.
Brands that replied to outreach, as categorized by Smartlead AI. HubSpot shows whether that contact is in the CRM (Smartlead’s native integration pushes replies there).
Bounced — needs attention
A bounced address sits dead in the Approved bucket until resolved. Re-enrich tries to find a fresh email; if it can't, the brand is auto-Rejected with a note. When a new email lands, Re-approve & re-push sends it back into its Smartlead campaign.